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Case studies
Hotels, spas and resorts, and the problems solved for them: what was built, what was connected, and what changed as a result.
Featured · BUILD · CONNECT · ANALYSE · ACTION
Hiddenwell: The UK’s first bespoke Agilysys booking engine
Data First developed and built Hiddenwell’s website, a multi-property CMS and the first fully bespoke booking engine integrated with Agilysys in the UK. Launched in September 2026, it gives the growing destination spa group one branded booking journey across every destination. With Apple Pay and Google Pay at checkout, digital wallets now account for over 40% of online payments, just ahead of card.
- Launched
- September 2026
- Partner since
- 2019
- PMS Integration
- Agilysys
- Bespoke
- Booking Engine
- Digital wallet payments
- 40%+
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BUILD · CONNECT
SeaSpace - Connecting hotel systems to reduce energy use
SeaSpace is a coastal aparthotel and community space in Newquay built around a different approach to hospitality, with sustainability embedded into its operation. For Data First, the opportunity was to connect the hotel’s operational data with its physical environment — using the Agilysys PMS to help identify when rooms were not in use and trigger an IoT device to reduce unnecessary heating.
BUILD · CONNECT · ANALYSE · ACTION
Watergate Bay Hotel: a stable ResortSuite booking platform for peak demand
In 2024, Data First rebuilt the website, CMS and bespoke booking engine for Watergate Bay Hotel in Cornwall, re-engineering its ResortSuite integration to reduce API load. There have been no recurring crashes since launch, and the full site migration was completed with no downtime. Data First continues to work with Watergate Bay on new projects.
BUILD · CONNECT · ANALYSE · ACTION
Barons Eden — One Connected Platform, Online and On Property
Since 2019, Data First has been the digital consultancy and software development partner to Barons Eden, the group behind Hoar Cross Hall and Eden Hall in Staffordshire and Nottinghamshire. Data First developed a cross-property CMS and a bespoke booking engine fully integrated with ResortSuite, connected partner systems, delivered reporting and brought PMS and website data onto digital signage on property. The partnership continues with Hiddenwell, the group’s new parent brand.
BUILD · CONNECT
Park House Hotel - Translating the Experience Online
Park House Hotel wanted a digital experience that better reflected the character of the hotel and gave guests more to explore. Working with Triggerfish, Data First translated the creative vision into a flexible, mobile-first technical platform, with a bespoke CMS, immersive content components and a more connected booking journey. The result is a richer online experience designed around how guests discover, explore and book.
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